Privacy Policy
Pursuant to Article 6 of Law No. 2004-575 of 21 June 2004 on Confidence in the Digital Economy (LCEN), it is specified that our website is published by SARL LE TOURING.
In connection with the use of its services, and in particular the services accessible on its website, mobile site, online store and mobile applications, SARL LE TOURING, as data controller, may collect and process personal data concerning you.
We are committed to respecting the privacy of prospects and visitors to our sites: website, mobile site, online shop and mobile applications. All processing of personal data carried out in connection with the accessible services complies with applicable local regulations on personal data protection, in particular the provisions of the French Data Protection Act of 6 January 1978, as amended, and the General Data Protection Regulation (EU Regulation 2016/679) or ‘GDPR’.
SARL LE TOURING undertakes to guarantee a high level of protection for the personal data of its customers, prospects, users of its websites: website, mobile site, online shop and mobile applications, and any other person whose personal data it processes.
SARL LE TOURING undertakes to comply with the regulations applicable to all personal data processing operations it carries out:
SARL LE TOURING implements appropriate technical and organisational measures to ensure a level of security appropriate to the risk inherent in its processing operations, to meet regulatory requirements and to protect the rights and data of data subjects from the outset of the processing operations.
Furthermore, SARL LE TOURING contractually imposes the same level of personal data protection on its subcontractors (service providers, suppliers, etc.).
The personal data we collect varies depending on the purpose of the collection and the Service we provide to you.
Generally, we may collect the following categories of personal data directly:
a) personal contact details, such as your surname, first name, email address, postal address and telephone number(s);
b) the identifiers used to access your online account, i.e. your username and password. We need this information to create a personal user account;
c) exchanges with us, which may include details of conversations via chat or customer service;
d) demographic information, such as your age, gender and lifestyle preferences (including your favourite products and your interest in them);
e) browsing history, such as pages visited, date of visit, location at the time of visit, or IP address;
f) payment information when a purchase or booking is made on one of our websites, online shops, or one of our applications. Generally, the invoice is issued in your name, with your billing address and payment details such as your credit card or bank account;
We may also collect personal data about you indirectly when you share content on social media, websites, shops, or applications related to our products and services, or when you respond to our posts and promotional announcements on social media.
SARL LE TOURING does not collect or process personal data relating to children under the age of 18 without the prior consent of their parents or guardians.
If personal data concerning children is collected via our sites: website, mobile site, online shop and mobile applications, parents or holders of parental authority may object to this by contacting us at the address indicated at the bottom of this page.
As part of our relationship, you may provide us with your personal data in various ways, including on our websites: website, mobile site, online shop and mobile applications when browsing the internet, making purchases, making reservations, filling in various collection forms, subscribing to the e-newsletter, creating an account, submitting an application, posting comments on our social media pages, contacting our establishment in any way, or providing us with your personal data in any other way.
An IP address is a series of numbers that is automatically assigned to your computer by your internet service provider each time you connect. Each time you visit the website, our servers record your visit. We collect IP addresses in order to analyse trends on the website. We do not transmit any information that could identify you, which means that your session will be recorded but will remain anonymous to us. We may use your IP address in cooperation with your internet service provider to identify you in the event that we need to enforce our terms of use to protect our services, customers or in compliance with applicable laws.
In order to constantly improve the quality of the services offered on our websites: website, mobile site, online shop and mobile application, and their suitability to your expectations, SARL LE TOURING may use ‘cookies’, text files used to identify your device when you connect to one of our services. The storage of cookies or trackers on your device (computer, tablet, smartphone, etc.) allows SARL LE TOURING to collect information and personal data, depending on your device settings.
Types of cookies used:
a) Cookies essential for using the website. These enable you to use the main features of the website, such as purchasing or booking services, for example. By disabling cookies, you will no longer be able to use these features. The information stored cannot be used for commercial purposes.
b) Website performance cookies. Performance cookies enable us to optimise our website and detect any technical problems you may encounter. They enable us to collect information about how you use the site, including the number of visits per page, the number of error messages displayed, the time spent on a page, or the number of clicks on an area of the site. The information stored cannot be used for commercial purposes.
c) Functionality cookies. These cookies allow the website to remember the choices you have made (such as your username, chosen language or region) and provide more accurate and personalised features. These cookies can also be used to remember changes made by the user, such as text size or font. They can also be used to provide services you have requested, such as watching a video or leaving a comment on a blog. The information collected by these cookies may be anonymised and cannot track your browsing activity on other websites. By using our website, you agree to receive this type of cookie on your device.
d) Advertising marketing cookies. These cookies collect information about your Internet browsing habits in order to offer you advertisements that are tailored to you and your interests. They also limit the number of times you will see an advertisement and help us evaluate the effectiveness of our advertising campaigns. They are usually installed by advertising networks with the permission of the website operator. They remember visits to a website and share this information with other companies (e.g. advertisers). Targeted or advertising cookies are often linked to website features provided by the partner company. The information is collected and shared with third parties to provide audience targeting and optimisation solutions for advertisers and publishers.
No personal data is collected and individuals cannot be identified via the data collected.
e) Cookies from third-party websites and social networks Our website contains links and/or content referring to other websites and social networks, and we do not know which cookies are used by them. For more information, please consult the information provided by these third-party websites and social networks about their own cookies. No personal data is collected and individuals cannot be identified via the data collected.
e) Cookies from third-party websites and social networks Our website contains links and/or content referring to other websites and social networks, and we do not know which cookies are used by them. For more information, please consult the information provided by these third-party websites and social networks about their own cookies.
We are committed to protecting your privacy and adhere to the following two principles.
– We do not associate any information that could directly and personally identify you with your cookies. Cookies do not allow us to know your address, date of birth, telephone number or any other information that could identify you.
– We do not provide any personal information to advertisers or third-party websites that display our interest-based advertisements.
If your computer or mobile device is used by several people, or if it has several browsers, it is possible that the content displayed to other users may correspond to your preferences. If you wish, you can change your browser settings.
For more information on how cookies and targeted advertising work, please visit the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.
Our websites, mobile sites, online shops, and mobile applications may contain links to third-party websites.
We are not responsible for the collection, use, management, sharing, or disclosure of data and information by these third parties.
The disclosure of information on third-party websites is governed by the privacy policies and terms of use of those websites. We recommend that you read the privacy policies of these websites before submitting any personal information.
Your data is mainly used for booking and purchasing purposes (provision of specific services and products), prospecting, customer loyalty, promotional activities, commercial information, satisfaction surveys, organisation of competitions, new services and products designed to improve your customer experience within our establishment, statistical studies, recruitment, after-sales service, and processing of your requests and/or complaints. In addition to cases where your consent has been obtained (in particular to send you personalised offers), the processing of your data for the various purposes mentioned above is necessary in particular:
More specifically, your data is used:
SARL LE TOURING undertakes to retain your personal data for a period not exceeding that necessary for the purposes for which it is processed.
Retention periods are defined according to the purposes of the processing carried out by SARL LE TOURING and take into account, in particular, the applicable legal provisions imposing a specific retention period for certain categories of data, any applicable limitation periods and the recommendations of the CNIL (French Data Protection Authority) concerning certain categories of data processing.
The data collected on our website, mobile site, online shop and mobile applications may be communicated to our internal staff or to its ancillary service providers (subcontractors, service providers, banks) in connection with the performance of all or part of the services referred to above. We remind you that in this context, SARL LE TOURING requires its service providers to implement strict confidentiality and data protection measures.
Personal data may be processed outside the European Economic Area (EEA). If this is the case, SARL LE TOURING will make every effort to ensure that this international transfer of data has an adequate level of security and guarantees.
In accordance with applicable regulations on personal data protection, you may, at any time, exercise your rights to access, rectify, and delete data concerning you, as well as your rights to restrict and object to the processing and portability of your personal data.
In addition, you have the legal right to define guidelines regarding the fate of your personal data after your death.
Furthermore, any person who is a minor at the time their personal data is collected may have it deleted as soon as possible.
These rights can be exercised by writing to the following address: SARL LE TOURING 1 Quai Albert 1er 83700 Saint-Raphaël France contact@letouring.fr
In this context, we kindly ask you to include with your request the information necessary to identify you (surname, first name, e-mail address) as well as any other information necessary to confirm your identity. You also have the right to appeal to the Commission Nationale de l’Informatique et des Libertés (French Data Protection Authority) in the event of a breach of the applicable regulations on the protection of Personal Data, in particular the GDPR.
Ensuring the security and confidentiality of the personal data you entrust to us is a priority for SARL LE TOURING. We therefore implement all necessary technical and organisational measures, taking into account the nature, scope and context of the personal data you provide us with and the risks involved in processing it, to preserve the security of your personal data and, in particular, to prevent any accidental or unlawful destruction, loss, alteration, disclosure, intrusion or unauthorised access to this data.
We offer a secure online payment system using the latest technology.
SARL LE TOURING strives to combat identity theft on the internet. This is why, for example, we use a system to detect fraudulent credit card payments. This system is designed to protect you in the event of loss or theft of your credit card.
The security and confidentiality of personal data depend on everyone following best practices. That is why we urge you not to share your passwords with third parties, to always log out of your profile and social media accounts (especially if they are linked), and to close your browser window at the end of your session, particularly if you are accessing the internet from a computer shared with other people. This will prevent other users from accessing your personal information.
If you have any further questions about this policy or how SARL LE TOURING processes your personal data, please contact us at the following address: contact@letouring.fr
SARL LE TOURING reserves the right to amend its personal data protection policy. When we make substantial changes to this Statement, we will post a link to the Statement on the home page of our website.
Users may register on the cold calling opposition list by visiting the following link: https://www.bloctel.gouv.fr/
